TrademarkCompass.com, LLC Return Policy

The TrademarkCompass.com, LLC 100% Satisfaction Guarantee - You may return any product or service purchased from TrademarkCompass.com, LLC for any reason within sixty (60) days from the date of purchase. We will initially attempt to resolve your reason for requesting a refund. If we cannot resolve your reason for requesting a refund we will request that you return all documentation and packaging to the address listed below within 5 working days. After receiving all of the documentation and packaging that was originally sent to you we will issue you a refund within 15 days but unfortunately, we can't refund or credit any monies charged to us by third parties for filing fees, taxes or other costs incurred in the preparation and filing of your documents. Please keep in mind that TrademarkCompass cannot, will not and does not guarantee the outcome of any application or registration to the USPTO. We cannot control, forecast, anticipate, or guarantee to you in any way that your application will be accepted and registered as a federally registered trademark. Once your application and government filing fee have been submitted to the USPTO there is no possible way to obtain a refund of your government filing fees.

To return a product: To return a purchase; please include a copy of your original invoice along with, the original packaging, product documentation, and a brief description of why you are returning the product. Let us know in writing whether you would prefer your refund as a credit to your card or as an in-house credit towards your next purchase. Credits applied to credit cards will be issued immediately but may take 15 to 30 days for credit card banks to process.

Please ship all returns to:

Returns
c/o TrademarkCompass.com, LLC Products
16337 Coastal Highway
Lewes, DE 19958

Shipping and handling charges are non-refundable. For returns via mail, you must carefully package the product, you are responsible for the cost of return shipping, and we must physically receive the return within the 15 day period. TrademarkCompass.com, LLC reserves the right, at its sole discretion, to reject any return that does not comply with these requirements. TrademarkCompass.com, LLC reserves the right to charge a 25% handling fee at this time to inspect and analyze returned items. All return shipping charges must be prepaid. We cannot accept C.O.D. deliveries. For your protection, we recommend that you use UPS, FedEx or the United States Postal Service. TrademarkCompass.com, LLC is not responsible for loss or damage to any packages that you ship to TrademarkCompass.com, LLC for any reason.

For questions or concerns:
Please email us or call us at 302-644-8999